FAQs
Photography
Please note that all my photos are taken with a macro lens to show detail and items are smaller than the photo may show. If you have questions regarding size and would like a perspective photo please let me know and I will be happy to snap a shot for you.
Shipping
Once your order is received, I will ship within three business days. All orders will arrive beautifully packaged, ready for gift giving or for your deserving self!
Returns
I am a stickler for customer service and will work with you to make sure you are completely satisfied with your purchase and that our transactions flow as smooth as possible.
I want each person to be completely happy with their purchase, so if you are not I will accept returns within one week after you receive your item, with original packaging and tags please. You will have to pay for return shipping. Please contact me before returning the item.
Custom orders can't be returned but I will gladly work with you so that you are happy with your piece.
I stand behind everyone of my pieces so with that, if there is a flaw or mistake in my fabrication I will happily fix your piece ...if your kiddo pulls on your necklace for instance and it breaks, I will fix it, but unfortunately I will have to charge you for shipping and labor.
I want each person to be completely happy with their purchase, so if you are not I will accept returns within one week after you receive your item, with original packaging and tags please. You will have to pay for return shipping. Please contact me before returning the item.
Custom orders can't be returned but I will gladly work with you so that you are happy with your piece.
I stand behind everyone of my pieces so with that, if there is a flaw or mistake in my fabrication I will happily fix your piece ...if your kiddo pulls on your necklace for instance and it breaks, I will fix it, but unfortunately I will have to charge you for shipping and labor.
Cancellations
To cancel an order, please contact me within 24 hours of purchase.
The piece I want is gone, can you make another for me?
Most of my pieces are limited or one of a kind, but if an item should sell that you were interested in having for your own, please contact me and we will talk about making another one, not identical but similar to the one that sold.